Doing business with Future Tech is like working with an extension of your company’s procurement division. We offer various product procurement services, including access to over 500 different manufacturers’ solutions, product integration services, e-commerce, and online ordering capabilities. You choose which method works best with your corporate culture.
Future Tech can also help you determine which technology solution best meets your needs and customize our fulfillment and procurement practices to wrap around your business processes. We believe that procurement should be simple and streamlined so you can focus on the next step: leveraging newly acquired technologies to meet your business needs.
When you work with Future Tech, a dedicated corporate sales executive helps you custom configure systems, gives you product suggestions, and works closely with you on project-related product roll-outs. Future Tech’s internal Solution Provider culture gives our Sales Executives a wealth of resources within our Technical Engineering Department and via our Business Partners. Sales executives focus on understanding your business, how it works, and what your business drivers are so that they can create a unique technology roadmap that makes sense for your organization.
You can also have your technology products custom configured through our Systems Integration Department —think of it as your very own custom PC manufacturer! Our highly skilled technicians can build a system from its core, and custom configure industry standard components. They can also install, configure, and test third-party components such as additional storage, multi-media options, memory expansion, network interface cards, and modems. We can load application software packages or company-specific software images onto systems and build and configure entire networks, including servers, PCs, hubs, routers, and switches. We install all hardware, load and configure server and client network operating system software, and test the completed network. We’ll deliver the “ready-to-run” network to your location for your team or our team to deploy, whichever you prefer.
Future Tech’s Systems Integration Department is state-of-the-art, meeting and exceeding manufacturers’ standards for criteria such as Electrostatic Discharge (ESD). When you request that a unit or network installation be “burned in,” we utilize factory-level testing procedures and software, stressing all subsystems and ensuring that it is functioning as specified.
ENTERPRISE CUSTOMER PORTAL
Product procurement has never been easier than with Future Tech’s Enterprise Customer Portal. Customers can order online, check status of orders, see A/R balances, and much more, with just a few clicks of a mouse. Our Enterprise Customer Portal, in conjunction with EDI and XML technologies, is just one of the ways that we have streamlined our e-Commerce operations to guarantee overall customer satisfaction.
Customers can easily place orders via the Customer Enterprise Portal. The online ordering system is fully integrated into Future Tech’s ERP system and your order is processed within seconds after you place it.
Catalogs can be tailored by the customer and by the individual user. Customers can shop from our entire catalog, which includes hundreds of thousands of items, or can limit their customized catalogs to any subset of the whole.
QUICK PRODUCT SEARCH
Users can search their catalog by manufacturer’s part number, FTEI part number, product description, or product category. Users can also reorder from purchase history and/or create a list of frequently purchased items that can be accessed at the touch of a button.
Streamline your internal requisition processes. Users can be assigned different levels of purchasing rights, and they can enter requisitions that will be electronically routed to the appropriate personnel for approval. Approvers can utilize the customer portal to view and process any pending requisitions.
Future Tech’s Enterprise Customer Portal is authentic and all transactions are secured by SSL encryption.
Customers can check order status online. A searchable listing of all open orders can be viewed via the Enterprise Customer Portal with drilldown capabilities into the detail of each order. You can easily see the specific status of each order in the system, eliminating the need to pick up the phone to check on an order. Users can search for orders by purchase order number or Future Tech order number. Tracking numbers are also available with direct links to the carrier’s Web site.
Users can use the Customer Enterprise Portal to inquire as to the overall status of their account with Future Tech. Check your A/R balances or the status of payment on individual invoices. Copies of invoices can be generated with the click of a button.
ELECTRONIC ORDER CONFIRMATIONS
Customers will receive order confirmation via e-mail once the order has been placed. Customers also have the option of receiving shipping confirmations via e-mail once the product has been shipped.
Customers can tailor their site to utilize any currency. Currency conversions are done internally based on current exchange rates.